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Renewing a Patient Certificate
The health care professional (HCP) certificate remains valid for three years from its creation date. After three years, the HCP will receive a notification email when the certificate requires renewal.
To renew a patient certificate
Click the Renew Certificate button on the patient certificate.
Note: You can use the Search feature to locate the patient certificate or scroll down to select it.
Click the Renew button on the patient certificate to initiate a renewal. A Renew Certificate pop-up window will display.
Click the Select button on the required Program Category.
Update the required details under the Patient Information section.
Note: Fields marked with a red asterisk (*) are mandatory.
Once the certification details are updated, scroll down to enter your Health Care Professional Name.
Click the Submit button. A confirmation pop-up message will display.
Click the Go To Dashboard button. You are returned to the main dashboard.
