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About IDPH

Caregiver Application Instructions

Registering A Caregiver

Patients can add caregivers during the registration process for an Adult, Minor, or Veteran Patient. Once the Caregiver is added, an email notification is sent to the Caregiver containing a LOGIN LINK to complete their registration.

  1. Click the Medical Cannabis Patient Registry Program/Opioid Alternative Patient Program icon.

The Medical Cannabis Caregiver Application page displays.

To Login as a Caregiver

Access the IDPH URL at https://ilogin.illinois.gov

Click the Medical Cannabis Patient Registry Program/Opioid Alternative Patient Program icon.

The Medical Cannabis Caregiver Application page displays.

To Complete Your Pending Application

Click the Complete Application button on the Complete Your Pending Application icon on the Caregiver portal.

Enter the required information (with a red asterisk *) in the Caregiver Details section and click the Next button.

Under the Proof of Identity section, you can upload a photo or choose the Photo Affidavit Waiver option. Follow either one of the instructions mentioned below:

Upload a Photo

  • Click the Upload Files button and select an image to add a photo to the system via the Proof of Identity page.

Photo Affidavit Waiver

  • Click the drop-down menu and select Yes to request a Photo Affidavit Waiver. Then click the Upload button to upload the photo affidavit. 
  • Select your Identification Type (Driving License/State ID Card/Passport/Other) from the drop-down menu and click the Upload Files button to add your documentation to the system.
    • Note: You can download the photo affidavit form from the Click here link.

Enter your Address or click the I don’t have a permanent address checkbox if you don’t have this information, click the Next button.

Note: Applicants must provide their Homeless certification if they select the I don’t have a permanent address checkbox.

Click the Upload Files button to add your supporting documentation to the Proof of Residence page and click the Next button.

Note: The Proof of Residence section displays. If your address differs from your Driver’s License/State ID, upload your proof of residence.

On the Final Application Review page ensure all information was entered correctly and click the Next button.

Notes:

  • You can edit the information provided in the previous sections using the Edit button.
  • Click the Exit button. The Dashboard displays.
  • Click the Previous button. The preceding page displays.

Enter your signature on the Caregiver Consent page and click the Submit button. The Submission Confirmation message displays.

Click the Go to Dashboard button. The Application Dashboard displays.

To Generate a Provisional Letter

  • Click the Generate button on the Provisional Letter icon. The Provisional Letter downloads and saves to your system.

To Update Account Information

Click the Request button under the Update Account Information icon.

Click the Save button to update the Caregiver Details, Proof of Identity, and Address on the Change Information Form. The Submission Confirmation message displays.

Note: You cannot update the Date of Birth or Last 4 digits of the SSN.

Click the Go to Dashboard button. The main page displays.

To Register as a Patient

Click the Register button on the Register as a Patient icon. The Medical Cannabis Card Registration page displays.

Note: Refer to the Patient Application User Guide for more details.

To View the Patient Application

Click the View button under the View Patient Application icon. The Patient Application page displays.

Review the Patient Application details and click the Exit button. The Dashboard displays.

Application Status

The Caregiver application status will vary based on different scenarios, as mentioned below:

  • Draft: If the application is incomplete, the application status will display as Draft.
  • Active: The status will change to Active upon application.
  • Denied: In the event of application denial, the status will be labeled as Denied.
  • Awaiting Correction: The system will set the status to Awaiting Correction when any corrections are required on the application.

Note: The status of the Caregiver application is visible to the Patient. If the application status is Awaiting Correction, the Patient can make the necessary corrections under the Manage Caregiver section.