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About IDPH

Account Password Reset Instructions

Password Reset

  1. To reset your password, click on Reset Password or Unlock Account.
  2. After clicking the link, provide your username and click the Submit button.
  3. Once you submit the request, you will receive an email notification with a code. Enter the code to unlock your account.
  4. To change the password, hover over My Account and click on Password.
  5. Change the password as instructed and click on Save.