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Revoking a Health Care Provider Certification for a Qualifying Patient

1. Sign-in to ICTS at  https://etk.icts.illinois.gov/etk-icts-prod/login.request.do.

  • Revoking a health care provider certification will also revoke the patient’s application.

2. It is important to review the directions at the top of each page until you become familiar with the process.

3. Click the Health Care Provider Certification link.

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 1.png

4. In the certification listing, find the certification needing to be revoked and click on the record. Note: Click a heading to sort the list.

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 2.png

5. From the Certification Status dropdown, select Revoked.

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 3.png

6. From the Revocation Reason dropdown, select a value. 

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 4.png

7. Enter the Health Care Provider PIN.

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 5.png

8. Type the Health Care Provider Signature and click on Revoke Certification. 

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 6.png

9. The certification listing appears. The certification status of the patient is Revoked.

Image source: /content/dam/soi/en/web/idph/images/topics-services/prevention-wellness/mcpp/oapp/OAPP Revoking HCP Certification 7.png

10. The patient will receive an email notification informing them their health care provider has revoked their application.