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Measles cases are on the rise globally and here in Illinois the number is increasing as well. Vaccines are 97% effective in preventing this highly contagious disease.  To learn more about this infection and get information on vaccination, go to https://dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/measles.html.  Learn how to identify measles and the safe and effective vaccine that can prevent this potentially life-threatening infection for adults and children. 

About IDPH

Contact Tracing Surge Capacity Call Center

Download RFP Document

Under the State of Illinois Disaster Declaration, the Illinois Department of Public Health is seeking vendor(s) with significant, direct, and relevant experience working with municipal or state level operations, to serve as a Virtual Surge Capacity Call Center(s) to support Illinois’ Contact Tracing Collaborative and their response to the COVID-19 pandemic. Please provide your response by returning the completed attached Surge Center Budget Template and your proposal that follows the directions and guidelines of the attached Request for Proposal. The Proposals are due via email to William.Smith@Illinois.gov by 5 PM CST on Wednesday, February 3, 2021.

Key dates

January 13: RFP released
January 20: All questions from prospective respondents due by 5:00 PM CST. Submit via email to William.Smith@illinois.gov
January 27: Answers to questions from prospective bidders released and posted at the following link: http://dph.illinois.gov/rfp/contact-tracing-surge-capacity-call-center
February 3: Submissions due by 5:00 PM CST via email to William.Smith@illinois.gov
February 9 (estimated): Contract award and start date for service delivery

Attachments:

Attachment A
Attachment B
Responses to Questions