Part of Phase 3 of Restore Illinois Plan
Last updated May 27, 2020
This document is applicable to businesses that meet the following criteria:
- Customer-facing establishments primarily engaged in providing recreational camping services. See the Illinois Department of Natural Resources (IDNR) guidelines for public campsites. These guidelines apply only to private sites.
- Examples of campground businesses include campgrounds and RV parks.
- During Phase 3, tent camping, cabin rental, and RV/camper facilities and parks are permitted to be open. No group or youth camps can open. Pursuant to the Governor’s Executive Order, gatherings of up to 10 people are permitted, although smaller groups are encouraged. If the private park and campground sets a lower limit, this limit will be applied.
- Campground facilities licensed to serve food may do so for curb-side pickup or delivery or outdoor dining consistent with Illinois Department of Commerce and Economic Opportunity (DCEO) guidelines. Indoor on-site consumption is not permitted.
Uniform guidelines across industries within the state
- Employees who can work from home should continue to do so.
- Employees should wear face coverings over their nose and mouth when within 6 feet of others (cloth masks preferred). Exceptions may be made where accommodations are appropriate. See Illinois Department of Human Rights (IDHR) guidance.
- Social distance of at least 6 feet should be maintained between non-household individuals unless participating in activities permitted under Phase 3 guidelines.
- Employers should provide hand washing capability or sanitizer to employees and, if applicable, to customers.
- Frequent hand washing by employees and an adequate supply of soap/ paper towels and/or disinfectant/ hand sanitizer should be available.
Human resources and travel policies
- Employees should complete health and safety training related to COVID-19 when initially returning to work..
- Employers should continue to limit non-essential business travel.
- If an employee must travel, they should follow Centers for Disease Control and Prevention (CDC) considerations to protect themselves and others during the trip.
- Employees shall not report to, or be allowed to remain at, work if sick or symptomatic (with cough, shortness of breath or difficulty breathing, fever of 100.4 degrees F or above, chills, muscle pain, headache, sore throat, new loss of taste or smell, or other CDC- identified COVID-19 symptoms), and sick or symptomatic employees should be encouraged to seek a COVID-19 test at a state or local government testing center, health care center or other testing location.
Encouraged best practices
- Provide reasonable accommodation for COVID-19-vulnerable employees, including work from home (if feasible), reduced contact with others, use of barriers to ensure minimum distance between others whenever feasible, or other accommodations that reduce chances of exposure.
- Employers should make temperature checks available for employees and encourage their use. Employers should post information about the symptoms of COVID-19 in order to allow employees to self-assess whether they have any symptoms and should consider going home.
- Employers should have a wellness screening program. Resources outlining screening program best practices are posted on the DCEO Restore Illinois guidelines website.
- Employers should conduct in-person screening of employees upon entry into workplace and mid-shift screening to verify no presence of COVID-19 symptoms.
- If an employee does contract COVID-19, they should remain isolated at home for a minimum of 10 days after symptom onset and can be released after feverless and feeling well (without fever-reducing medication) for at least 72 hours OR have two negative COVID-19 tests in a row with testing done at least 24 hours apart.
- If an employee or guest is identified as being COVID-19 positive by testing, CDC cleaning and disinfecting should be performed according to CDC guidelines.
- If a registered guest is experiencing symptoms of COVID-19, they should not stay at the premises.
- Where appropriate, notify employees who have been exposed. Any employee who has had close contact1 with a co-worker or any other person diagnosed with COVID-19 should quarantine for 14 days after the last/most recent contact with the infectious individual and should seek a COVID-19 test at a state or local government testing center, health care center, or other testing location. All other employees should be alert for symptoms by watching for fever, cough, or shortness of breath and taking their temperature if symptoms develop.
1 Close contacts include household contacts, intimate contacts, or contacts within 6-ft. for 15 minutes or longer unless wearing N95 mask during period of contact.
Guidelines specific to campgrounds
- Operators should display signage at entry with face covering guidelines, social distancing guidelines, and cleaning protocols, in multiple languages as needed.
- Operators should provide regular communication to employees and guests on COVID-19 and any updates on campground policies via a website and/or social media channels.
- Clubhouse, playgrounds, pools, and any other communal gathering places should be closed.
- Limited showers and restrooms may be made available but should be cleaned and sanitized regularly.
- Use of picnic tables should be limited to the single group occupying a campsite.
- Campfires should be limited to the single group occupying a campsite.
- Minimize face-to-face employee and customer interaction at onsite retail stores and during registration.
- Any activities that cannot be done at a social distance (e.g., sports, boating) should only be done with people within the single group occupying the campsite.
- Campsites should only accommodate the single group of registered guests to that campsite.
- Water fountains, except for touchless water bottle refill stations, should be unavailable for use (e.g., turned off, covered, area blocked),
Encouraged best practices
- Operators should display visual markers 6-feet apart at customer queue points.
- Operators will be required to sanitize or wash their hands after any transaction.
- Reservations, check-in, and check-out process should be contact free. All walk-in campers are encouraged to have exact change or a check for the payment of their campsite at the time of arrival.
- Group and event activities should be cancelled.
- To ensure proper social distancing, operators must make sure campsites are least 30-feet apart.
- Consider securing the entrance to the campground to limit and/or to restrict access to only registered guests.
- Guests should be responsible for placing garbage into a commercial dumpster provided by campground management.
- If practical, operators should install an impermeable barrier between employee and customer at onsite retail stores and registration.
- If practical, operators should implement contactless and receipt-less transactions (e.g., online payment and registration).
- Where building management practices allow, increase air turnover rates in occupied spaces and increase outside make-up air to the maximum extent practical.
- Cleaning and disinfecting of premises should be conducted weekly in compliance with CDC protocols.
- Frequently clean and disinfect common areas (e.g., restrooms, guest check-in area) and surfaces touched by multiple people (e.g., entry/exit doorknobs, stair railings). High-traffic areas like restrooms and showers should be cleaned and checked at least twice daily.
- Bathers are encouraged to bring their own footwear to avoid direct contact with the floor.
- Limited re-opening of concession amenities. Restaurants can only open for carry out and limited outdoor seating for patrons.
- Registered guests that have a self-contained restroom in their camper or RV are encouraged to use it rather than the common facility restrooms.
- Operators should thoroughly sanitize rental equipment before and after use by a customer.
- Equipment that cannot be sanitized should not be available for renting.
- An adequate supply of soap, disinfectant, hand sanitizer, and paper towels must be available in bathrooms and shower houses.
Staffing and attendance
- Operators should limit the occupancy of common areas/ break rooms to allow for social distancing of 6 feet or greater by removing/decommissioning furniture or staggering break times.
- Group sizes should be limited to no more than 10 people with social distancing.
- Multiple groups are permitted as long as 1) facilities allow for social distancing of guests and employees, 2) 30 feet of distancing is maintained between groups, and 3) areas for each group are clearly marked to discourage interaction between groups.
Encouraged best practices
- Stagger shift starts and end times to minimize congregation of employees during changeovers.
If practical, before allowing external suppliers or non-customer visitors to enter, or while requiring them to wait in a designated area, operators should ask whether they are currently exhibiting COVID-19 symptoms.
If practical, operators should take the temperatures of external suppliers or non-customer visitors using a thermometer (infrared / thermal cameras preferred, touchless thermometers permitted).
Suppliers and non-customer visitors should wear face coverings over their nose and mouth when entering premises (exceptions can be made for people with medical conditions or disabilities that prevent them from safely wearing a face covering). Exceptions may be made where accommodations are appropriate. See IDHR’s guidance.
Encouraged best practices
- Limit contact between external suppliers and employees.
- Reservations encouraged.
- Before allowing entrance, campground employees should ask guests if they are currently exhibiting COVID-19 symptoms. If a guest does have symptoms, they should wait to enter premises until they have had no fever for at least 72 hours, other symptoms have
- improved, and at least 10 days have passed since their symptoms first appeared.
- Customers should arrive at the campground prepared with hand sanitizers, face masks, cleaners, food, water, games, tools, and equipment from home to limit the need to visit retail stores or other public places.
- Parties, festivals, sporting events, and other activities that encourage people to congregate are not allowed.
- Customers should not host or attend gatherings with people outside their single group occupying the campsite (e.g., outdoor cookouts, campfire gatherings).
Encouraged best practices
- Customers wear face coverings over their nose and mouth when in the presence of others (exceptions can be made for people with medical conditions or disabilities that prevent them from safely wearing a face covering).
- Customers frequently wash hands or use sanitizer.
- Customers avoid the use of shared amenities (e.g., public bathrooms, shower houses, rental equipment, picnic tables, and benches).
- If use cannot be avoided, customers should wash or sanitize their hands before and after using shared amenities.