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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Long Term Care & Assisted Living Facility Enrollment

The following steps outline how a Long Term Care or Assisted Living Facility employee would sign-up and register for access to SIREN/HAN.

SIREN (State of Illinois Rapid Electronic Notification), has a self-registration process at www.siren.illinois.gov to receive important notifications from The Illinois Department of Public Health.

For more in-depth guidance on how to register, please see the linked guidance in the Resources.

Steps to complete registration:

  1. When selecting your organizations, filter using HCC – CMS 17 Provider Types, then click on the gray Select Organization button. 
    • Expand DPH – Long Term Care Facilities – Assisted Living facilities.
    • Expand your associated EMS Region. 
      • The IDPH EMS Region Map can be found here.
    • Click the checkbox next to your associated role.  Only select one or more of these specific organizations otherwise you will be rejected out of all others.
      • Administrator
      • Emergency Response and Preparedness
      • Nurse and Nursing Director
      • PRA (Portal Registration Authority)
  2. Please use your firstname.lastname as your username.
    • Ex) john.smith 
  3. The password must adhere to the password requirements.
  4. Ensure that you add your work email, work phone, and an alternate phone (mobile phone or home phone) where SIREN can reach you in the event of an emergency.
    • If you wish to receive Text Messages, please add the option SMS/Text MSG with each appropriate mobile phone number. 
  5. Add the SIREN phone number (866-998-3678) to your mobile contacts.  This will help you determine when you are getting a SIREN alert notification and not a toll-free caller. 
    • You can also add the SIREN text message numbers (246-39 & 542-92) to your newly created contact.

Please let us know if you have any questions and we would be happy to assist dph.siren@illinois.gov

Resources